Facing obstacles in business growth? Connect with us for guidance

Call us: +44 (0)791 780 4650
Send mail: karan@r2rpartner.com

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FAQ

Frequently Asked Questions

Clear Answers. No Surprises.

We believe in complete transparency so you know exactly how we work, what to expect, and how your business stays in control at all times.

Getting Started

We start with a quick assessment of your business, transaction volumes, and current processes. Based on this, we define scope, timelines, and pricing followed by a structured onboarding process.

Most clients are fully onboarded within 2–4 weeks, depending on data readiness and complexity. You start seeing structured outputs within the first month.

No. Our onboarding is designed to be smooth and controlled, with parallel checks and frequent communication to avoid any disruption.

Services & Scope

We manage end-to-end accounting from transaction recording and reconciliations to reporting and compliance support. The scope is customized based on your requirements.

Yes. We work on your preferred platforms such as QuickBooks, Xero, NetSuite, or others—ensuring continuity and ease of access.

Yes. We regularly take up backlog and clean-up assignments, bringing books up to date in a structured and time-bound manner.

Control & Visibility

No. You retain complete control at all times. We work as an extension of your team, and all data, systems, and outputs remain fully accessible to you.

All work is shared through secure folders and systems, with regular updates and defined communication schedules.

Yes. You will have a single accountable resource for all communication, supported by a structured team in the background.

Data Security & Confidentiality

We use secure, access-controlled systems with defined permissions, audit trails, and structured workflows to protect your data.

Yes. We sign a formal NDA before starting any engagement.

Yes. We operate in alignment with UK GDPR standards, acting as a data processor while you remain the data controller.

Pricing & Commercials

Pricing is based on transaction volume, complexity, and scope of services. We provide a clear, upfront quote after initial assessment.

No. Pricing is transparent and agreed in advance.

Only if there is a significant change in scope or volume. Additionally, if efficiencies are achieved, we share the benefits with you.

Quality & Reliability

We follow structured workflows with multi-level reviews and standardized checklists to ensure consistent accuracy.

We have a defined escalation and resolution process to address issues quickly and transparently.

Timelines are defined upfront (e.g., monthly close within agreed working days) and consistently maintained.

Flexibility & Scalability

Yes. Our processes are designed to scale with your business whether transaction volumes increase or requirements evolve.

Absolutely. Our services are flexible and tailored to your needs.

Exit & Continuity

You retain full ownership of your data at all times. We ensure a smooth transition and handover, with complete access to all records and documentation.

No rigid lock-ins. Our goal is to build long-term relationships through value, not restrictions.

Still have questions?

We’re happy to walk you through our process and address any specific concerns.

Schedule a Call